So could they be not recent pics?That could explain why sometimes an IG account has the pink circle around the profile picture (the pink circle usually means that there are new stories that you didn't view yet) but cannot click on it as usual, as if there is no stories. This rare situation must be that there are only private IG stories at that moment and you cannot see them. The problem with this theory is that, if I recall correctly, this didn't happen today or these last days with her account.